Devonshire Road

Service User standing beside a vintage delivery van in the street

Rekindling Happy Memories at Black Country Museum

Service User next to vintage delivery van
Entrance to Black Country Living Museum
Service User at vintage funfair game

Rekindling Happy Memories at Black Country Museum

In a heartwarming turn of events, one of our cherished service users, Darren Moore, embarked on a remarkable journey down memory lane. Last week, on the 16th of August 2023, Step Forward Support had the privilege of making Darren’s wish come true as he visited the Black Country Museum in Dudley.

Darren had shared with us that he had visited the museum a long time ago and had cherished memories associated with it. Recognising the importance of fulfilling his longing to revisit a place of significance, our team arranged a special day out for Darren at the very place that held his happy memories.

Located in the heart of Dudley, the Black Country Museum provided the perfect backdrop for this meaningful excursion. As Darren explored the museum’s interactive exhibits, historic buildings, and vibrant demonstrations, his excitement was palpable. This outing not only allowed him to relive cherished moments but also provided an opportunity for him to connect with his past in a way that brought immense joy.

The impact of this event was profound, as it allowed Darren to break free from his routine and enjoy an enriching experience that left a lasting positive impression. His smile and the spark in his eyes as he wandered through the museum were a testament to the power of meaningful activities in enhancing the quality of life for those we support.

From a Care Quality Commission (CQC) perspective, this day out exemplified our commitment to person-centred care and enabling social intervention. By tailoring experiences to each individual’s preferences and past experiences, we fostered a person-centred approach that is at the core of our care philosophy. Additionally, the outing promoted social interaction and engagement, aligning with the CQC domain of enabling social intervention.

Reflecting on the day, Darren shared his thoughts, saying, “I really enjoyed coming back here; it’s better than I remember from last time.” His words echoed the sentiment that this experience had truly made a positive impact on his well-being.

Darren

At Step Forward Support, we believe in creating moments that matter, and Darren’s day out at the Black Country Museum stands as a shining example of our commitment to enhancing the lives of those we support. This heartwarming adventure reminds us all of the significance of creating opportunities for connection, nostalgia, and joy in the lives of the individuals we care for.

In the end, it’s stories like Darren’s that inspire us to continue our mission of providing compassionate care that goes beyond the ordinary, leaving a lasting impact on the lives we touch.

24 Devonshire Road is a specialist residential home for adults with mental health, learning disabilities and forensic backgrounds operated by Step Forward Support. To keep up to date with news from this service and others, you can follow us on our social media chanels using the links below.

Rekindling Happy Memories at Black Country Museum Read More »

Anfield Stadium Tour Brightens Service User’s Day

Steven, a devoted Liverpool FC fan, had his dream come true when staff arranged for him to take a special tour of Anfield stadium on July 13, 2023. Steven, who watches every Liverpool match and even has an LFC tattoo, was overjoyed at the chance to see the stadium in person.

The caring staff worked hard to organize transport and photo opportunities for Steven during the tour. His excitement was palpable as he explored the stadium and learned about its history. Says Steven, “This has been one of the best days out I have ever been on. Thank you!”

Experiences like this stadium tour are so important for improving quality of life and bringing joy. This event allowed us to be responsive to Steven’s interests and provide compassionate, person-centered care. Days like this exemplify our commitment to supporting every individual.

24 Devonshire Road is a specialist residential home for adults with mental health, learning disabilities and forensic backgrounds operated by Step Forward Support. To keep up to date with news from this service and others, you can follow us on our social media chanels using the links below.

Anfield Stadium Tour Brightens Service User’s Day Read More »

Nigel and Nikhil travelling to Star City to play pool

Cue the Pool!

Nigel enjoying a regular trip to play pool at Star City supported by Nikhil, one of our support workers.

24 Devonshire Road is a specialist residential home for adults with mental health, learning disabilities and forensic backgrounds operated by Step Forward Support. To keep up to date with news from this service and others, you can follow us on our social media chanels using the links below.

Cue the Pool! Read More »

Service User playing dominoes

Dominoes @ Devonshire

Service users playing dominoes

24 Devonshire Road hosts regular dominoes competitions for the housemates. Steven is the reigning champion and is seen here playing Darren and Deputy Manager, Annemarie.

24 Devonshire Road is a specialist care home for up to five adults with support needs in Handsworth Wood, Birmingham. The on-site dedicated team are led by Service Manager Bashrat Hussain and newly appointed Deputy Manager Annemarie Thomas. To keep up to date with events and news from here and other Step forward Support services, follow us on Facebook, Instagram or twitter using the links below.

Dominoes @ Devonshire Read More »

Service user with birthday cake

Surprise 40th party

At Devonshire Road, we had a lovely surprise birthday party for our newest housemate Darren. There was plenty to eat and drink and a special 40th birthday day cake made for the occasion. Darren is pictured here with his cake and some of his cards and presents.

Service user with birthday cake
Service user opening gifts
Party food

24 Devonshire Road is a specialist care home for up to five adults with support needs in Handsworth Wood, Birmingham. The on-site dedicated team are led by Service Manager Bashrat Hussain and newly appointed Deputy Manager Annemarie Thomas. To keep up to date with events and news from here and other Step forward Support services, follow us on Facebook, Instagram or twitter using the links below.

Surprise 40th party Read More »

24 DR garden

Let your garden grow!

The sun has finally come out to play, and so the green fingered residents at 24 Devonshire Road have started the first phase of a garden makeover. Keen to fill the outdoor space of their home with colour and support nature, the residents have started by planting flowers in the borders at the front of the property. Pictured is newest service user, Darren, who was keen to get involved.

service user gardening

24 Devonshire Road is a specialist care home for up to five adults with support needs in Handsworth Wood, Birmingham. The on-site dedicated team are led by Service Manager Bashrat Hussain and newly appointed Deputy Manager Annemarie Thomas. To keep up to date with events and news from here and other Step forward Support services, follow us on Facebook, Instagram or twitter using the links below.

Let your garden grow! Read More »

Step Forward Support team meeting

Birmingham services welcome Deputy Managers

At this month’s managers’ meeting we welcomed two new deputy managers to Step Forward Support. Jim Enowtakang has joined the team at 129 Millfield Road to support existing service manager June Rowe, and Annmarie Thomas has joined the team at 24 Devonshire Road to support Bashrat Hussain.

Annmarie has a long history of supporting people in the care industry and Jim was successful in his application after performing in the role of support worker for Step Forward Support, and for over a decade previously with other providers.

Manager's Team Meeting

“We wish them both the best of luck in their new roles and are looking forward to benefitting from the wealth of skills and experience they’ll bring to the organisation.”

Deirdre Kapfunde – HR and Finance Director

If you are interested in working for Step Forward Support we have vacancies across the midlands in our care homes and supported living services. Email your CV and a covering letter detailing your relevant experience and qualifications to recruitment@stepforwardsupport.co.uk or complete the form on our contact page

Birmingham services welcome Deputy Managers Read More »

Devonshire Road Step Forward Support

Devonshire Road awarded highest food hygiene rating

Following a recent inspection from Birmingham Environmental Health, 24 Devonshire Road was awarded a five for food hygiene, the highest rating available. This was on the heels of the CQC ‘Good’ rating received following their inspection in March this year.

24 Devonshire Road is a small specialist care home delivering support to adults with mental health needs, learning disabilities and autism. Currently supporting four individuals, the home has capacity for a maximum of five service users. Bashrat Hussain, the on-site home manager, has a deputy manager and a team of specialist support workers to provide focussed, secure support twenty-four hours a day.

Phil Tinsley, Business Operations Manager for Step Forward Support, said:

“Receiving the highest food hygiene rating is testament to the dedication and commitment of the team at 24 Devonshire Road. We are all very proud of their achievement and the fantastic work they continue doing to enrich the lives of the people we support.”

Phil Tinsley – Business Operations Manager

The inspection published the following findings (full inspection available on the food standards website, link below)

https://ratings.food.gov.uk/business/en-GB/1224226/Step-Forward-Support-Birmingham

Area inspected by food safety officerStandards found
Hygienic food handling: Hygienic handling of food including preparation, cooking, re-heating, cooling and storageGood
Cleanliness and condition of facilities and building: Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygieneGood
Management of food safety: System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in futureGood
Findings of Inspection

Devonshire Road awarded highest food hygiene rating Read More »

Male Support Workers

Support Worker Jobs in Handsworth Wood

Step Forward Support are looking for energetic, motivated and fun-loving support workers to join to our team to support service users at our residential care homes in Handsworth Wood.

Please note we require a Male Support Worker due to genuine occupational requirement for the people we are supporting making this position exempt from the gender discrimination rule.

Male Support Workers
Male Support Workers

This role will suit flexible and dynamic individuals available to work; days, nights and weekends. Step Forward Support would like to hear from you if you can make positive contributions in supporting vulnerable adults with complex and sometimes challenging needs.

You will be required to support service users 1:1 to access the community for activities such as going to college, the gym, cinema, swimming, shopping and much much more!

Your duties will also include supporting the service user with

  • Learning how to become more independent
  • Personal care
  • Meal preparation and housework
  • Managing their medication
  • Staying in contact with family and friends
  • Attending hospital appointments and meetings
  • Finding hobbies and other leisure activities
  • Accessing education and training
  • Keeping safe in the home and in the community

Experience required

Preferably at least 1 year experience as a support worker in the Learning disability or Mental Health setting working with complex behaviours & forensics

Location

Birmingham

Qualifications required

  • Care Certificate
  • NVQ in Health & Social Care (Preferred)

You will be accountable to the Home Manager and the Registered manager.

  • You will receive and complete a full induction
  • Receive ongoing training throughout your employment
  • Enrolled into the pension Scheme
  • Rate of pay from £9-£9.50 per hour dependent upon experience

Rate of pay from £9-£9.50 per hour dependent upon experience

Offer of Employment is subject to a successful interview, satisfactory DBS check and references.

To apply, please follow this link to Indeed.

Support Worker Jobs in Handsworth Wood Read More »

Devonshire Road Step Forward Support

Devonshire Road care home opens

Step Forward Support opened its newest care home in the Handsworth Wood area of Birmingham in Autumn 2020. The renovated Victorian detached property will provide 24/7 care and support services to five individuals with mental health needs and learning disabilities.

The first service user moved in at the end of 2020 with four further customers moving in over the coming months.

“We are really pleased to be able to provide this much-needed service for the Birmingham area, and we are delighted that all of the rooms were allocated so quickly.”

Andrew Kapfunde Business Director

Step Forward Support operate the Millfield Road Care Home in Handsworth Wood as well as providing several Supported Housing services in the county. They are soon to be delivering home care and supported housing services in the Shropshire area.

For more information please get in touch

Devonshire Road care home opens Read More »