Step Forward Support is a CQC registered care home which provides 24hr accommodation and care for people with complex and challenging mental health needs (clusters 7, 12, 13, 16). The home is registered for the regulated activity of Treatment of disease, disorder or injury (TDDI). We have the skills to support people to:

  • Focus on Recovery
  • Develop better ways to manage mental health crises and minimise relapses.
  • Avoid unnecessary hospital admissions and reduce length of stay in hospital
  • Safely return to community living after being discharged from hospital
  • Manage medication changes in the community; such as initiating Clozaril

Our service offers hope and learning; we support service users to develop everyday living skills, gain confidence to manage their illness, achieve independence and enjoy a better quality of life.


Step Forward Support is recovery focused service; service users receive care and support tailored to their needs. Through day-to-day support, service users, will be able to stabilise their lives and begin their journey towards recovery.

We accept referrals from inpatient units, community services and a wide range of agencies throughout the city. When a referral is received, an assessment of needs will be promptly arranged and an invitation to visit our service will also be organised. Once the referral is accepted and funding is agreed, arrangements to move in will be finalised with the service user and referrer.

Millfield Road is a comfortable, warm and friendly environment
Comfortable and homely accommodation
hour support
Our team is on hand to provide around the clock support
Gym Area
An opportunity to exercise and keep fit


T: 0121 358 7314

M: 07887 690 282

E: info@stepforwardsupport.co.uk